Application Support and Maintenance Services

Application support and maintenance services ensure optimal software performance and adaptation. As a leading maintenance and support company, BIT Studios ensures your mobile and web apps remain efficient, robust, and responsive to propel your business growth.

Industry Leaders Who Believe in Us

BIT Studios Application Support and Maintenance Services

Management and Enhancements

• Application Management
• Support and Enhancements
• Application Reengineering
• Application Integration
• Application Security Management

Specialized Services

• Real-Time Support (Helpdesk Assistance)
• Customer Success Services
• Products and Platforms Support
• CI/CD and DevOps Implementation
• Cloud Migration
• Cloud Resource Management

Post-Release Maintenance Services

• Post-Release Software Maintenance
• Application Upgrade and Monitoring

Performance Services

• Performance Monitoring
• Application Performance Optimization

Application Support Services

L1 Advanced User Request Management

• Receiving and Registering Requests
• Issue Prioritization
• Swift Issue Resolution
• Status Updates

L2 Application Environment Management

• Administering Environment
• Optimizing Software
• Issue Investigation
• Serious Incident Resolution

L3 Enhanced Issue & Root Management

• Complex Issue Identification
• Root Cause Resolution
• Rapid Patch Deployment
• Customization Correction

Key Applications BIT Studios Supports and Maintains

BIT Studios consistently supports and maintains various applications, we’re always ready to expand our expertise to cater to your specific needs.

Custom Apps

Mobile Apps

Web Apps

Desktop Apps

Cloud-Based Apps

Database Apps

Ecommerce Apps

SaaS Apps

Enterprise Apps

Legacy Apps

On-Premise Apps

Wearable Apps

Why BIT Studios Stands Out in Application Support and Maintenance

Discover why BIT Studios stands out in delivering exceptional application software maintenance and support services, tailored to foster growth and innovation in your business.

100+ Enterprise Projects Completed

4.9 Rating on Clutch

Cost-Effective, Risk-Free Process

Trusted by Fortune 500 and Startups

Success Stories Straight from Our Clients

Jeff and the BIT Studios’ team build great systems that perform at scale. They are creative and strategic thinkers that add value not only to the product but also the commercialization of the business.

Thomas CromkrightCEO, CertifID

The platform was bug-free and boasted all the functionalities that the client required. The team handled all issues in a timely manner. Dynamic and capable, BIT Studios was easily able to pivot in new directions when needed, adjusting their workflow depending on the project’s progress and budget.

Nick PiotrowskiMarketing Manager, IKONIX

Jeff has an amazing level of experience and knowledge in software development, business strategy and technology. He is a great person to work with. I would highly recommend Bit Studios for your next project.

Aaron WittersheimCEO, Straight North

Jeff’s leadership was critical in driving the project forward, communicating to management the realities of our project’s status, and visioning the opportunities and feature sets to improve our enterprise’s efficiency.

Steven DavidsonCEO, Agility Health

I’ve worked with BIT Studios on developing a website for our company. They have always been helpful and found ways to get things done within our tight time and budget constraints. They are a joy to work with and have the expertise to get the job done!

Carol KozlowskiCPIM

Midwest Wireless would recommend using BIT Studios to any organization with complex development projects or tasks… Not only was it a quick turnaround for such an important piece of the project, it came to us in a very complete condition… Our consultant returned with rave reviews of the BIT Studios resources, and the project managers were able to breathe easily throughout the process.

Mark AllenSVP and CIO, Midwest Wireless

The platforms developed by BIT Studios received extremely positive feedback from stakeholders. Accessible and detailed, the team met the client’s expectations because they spent a lot of time understanding their needs. Above all, they kept the client on track with their consistent progress updates.

Edward MaisonneuvePresident, StipTrac

Boasting exceptional design expertise, BIT Studios elevated the site’s design and usability, resulting in an improvement in the site’s speed, mobile performance, and online visibility. Leading a structured approach, the team used a project management tool to track and prioritize tasks efficiently.

Conan VenusOwner, Conan Venus And Company

BIT Studios Awards

Web Excellence Awards

Excellence Award

Clutch

Top Company Texas

The Communicator Awards

Awards of Excellence

Clutch

Top Flutter Developers

w3 Awards

Gold Winner

TopDevelopers

Promising 500 Web Development Companies

Superb Companies

Top Software Testing Companies in USA

The Manifest

Top Software Developers Chicago

w3 Award

Best in Show

Clutch

Top Python and Django Developers

The Manifest

Top App Development Company Dallas

Future-Ready Solutions: Our Application Support and Maintenance Projects

Software as a Service

App Maintenance for Real Estate Title Industry Startup

To counteract rampant wire fraud in real estate, BIT Studios partnered with CertifID, bolstering their platform’s application maintenance and support. Utilizing a sophisticated tech stack, we’ve facilitated a seamless online service that ensures identity verification and secure transfer of banking credentials among industry professionals.

Web Design & DevelopmentSaaS Product Development

Open Сase Study

Portal / Mobile App

Application Maintenance for Task Collaboration Platforms

BIT Studios magnified the prowess of DailyFrenzy’s vision, offering unmatched application support and maintenance for their real-time project & task management SaaS. By integrating Golang and a suite of cutting-edge tools, we ensured seamless real-time updates, fostering efficient collaboration across multi-location teams and numerous client accounts.

Web Design & DevelopmentMobile App DevelopmentSaaS Product Development

Open Сase Study

Web Portals & Mobile Apps

Application Support & Maintenance for Auto Dealership Startup

BIT Studios enhanced the auto dealer industry with a tailor-made, efficient solution for tracking secondary loans. Capitalizing on Ruby on Rails and Angular.io, we introduced a holistic system comprising a client mobile app, management portal, and an admin interface, all backed by our dedicated support and maintenance expertise.

Web Design & DevelopmentMobile App DevelopmentSaaS Product Development

Open Сase Study

Multi-product Software as a
Service

Application Maintenance for Major Real Estate Player

Addressing Fulton Grace Realty’s quest for a comprehensive brokerage deal management solution, we created a cutting-edge, scalable SaaS system tailored for seamless real estate transaction management. Our continuous application support and maintenance services ensure its efficiency, user-friendliness, and transparency, exemplifying a virtual brokerage business encapsulated in one dynamic platform.

Web Design & DevelopmentSaaS Product Development

Open Сase Study

Portal / Mobile App

App Support for Leading Science Supplier

For Flinn Scientific, a North American leader in science education supplies, we revitalized their eCommerce platform, driving sales and user engagement. Through our dedicated application support services, we ensure their online store remains streamlined, futuristic, and continuously aligned with their dynamic educational and commercial objectives.

Web Design & DevelopmentMobile App Development

Open Сase Study

Portal / Mobile App

Application Maintenance for Mineral Investment Portal

In collaboration with Eckard Enterprises, BIT Studios launched a state-of-the-art SaaS task management system to streamline operations for multi-location teams. Our ongoing application maintenance and support services ensure the platform, accessible via mobile or web, continues to facilitate real-time updates and seamless asset management, sustaining the bustling ecosystem of mineral investments.

Web Design & DevelopmentMobile App Development

Open Сase Study

SaaS – Used Hospitals and
Clinics

Application Maintenance Support for Physical Therapy Service Giant

We successfully transformed Agility Health’s billing system, a crucial tool across their extensive network of clinics and hospitals. Through vigilant application support and maintenance services, we ensure the smooth, uninterrupted operation of this newly revamped system, which has been tailored to meet their complex, multifaceted reporting needs, thereby cementing the backbone of their expansive service domain.

Web Design & DevelopmentSaaS Product Development

Open Сase Study

Flutter Application for iOS and
Android

App Maintenance for Carbon Solutions Pioneer

For Denbury, a trailblazer in carbon solutions and green technology, we developed a unique CO2 Unit Converter app tailored to their precise needs. Our ongoing app maintenance services ensure that this globally accessible app on both major platforms operates seamlessly, reflecting Denbury’s commitment to innovation and sustainability.

Web Design & DevelopmentMobile App DevelopmentSaaS Product Development

Open Сase Study

Episerver – Custom Ecommerce
Implementation

Application Support for Global Truck Parts Distributor

BIT Studios provided S&S Truck Parts, a global aftermarket truck parts distributor, with a tailored B2B eCommerce parts portal, realized using our expertise in Episerver. Our ongoing app support services ensure that this essential online marketplace consistently offers a seamless, efficient, and dynamic user experience to its vast clientele.

Web Design & Development

Open Сase Study

SaaS – Portal & Mobile Apps

App Maintenance for Premier Bar Exam Online Solution

Partnering with Adapbitar, BIT Studios delivered a revitalized online learning platform, enhancing user experience and adding mobile capabilities. Our continuous app maintenance services ensure the system remains at the forefront of exam preparation, optimizing adaptability and fostering Adabitar’s unwavering growth in the educational sector.

Web Design & DevelopmentMobile App DevelopmentSaaS Product Development

Open Сase Study

The BIT Studios Advantage: Top-Tier App Maintenance and Support

Experience a new level of customer satisfaction and enhanced business outcomes with the unparalleled benefits of our application maintenance and support services:

Enhanced System Performance

• BIT Studios identifies and resolves performance issues before they affect end-users
• Ensures that applications are up-to-date with the latest optimizations
• Rectifies legacy code issues leading to a faster application response

Prolonged Application Life

• Regular patches and updates prolong the usability of applications
• Scalable support matches the evolving needs of the business
• Seamlessly integrates older systems with new technologies

Cost Efficiency

• Fixed monthly or annual application maintenance costs
• Minimizes loss of productivity or potential revenue
• Outsourcing can reduce the need for a full-time, in-house IT team

Increased Efficiency

• Consultants identify and implement digital solutions that streamline business processes.
• Digital transformation services help automate repetitive tasks and improve workforce productivity.
• Their strategies lead to increased operational efficiency.

Risk Mitigation

• Enhanced security protocols to protect sensitive business data
• Ensures that business data can be quickly restored in the event of failures
• Keeps applications updated in line with industry regulations and standards

24/7 Support

• Round-the-clock support ensures issues are addressed promptly
• Access to a team of specialists familiar with the intricacies of your application
• Multiple avenues for support, be it chat, email, or phone

Streamlined Operations

• Efficient application maintenance and support services reduce system disruptions
• Swift issue resolution ensures business processes remain uninterrupted
• Automation in maintenance reduces manual intervention, leading to faster operations

Choose Your Fit: BIT Studios App Support Partnership Models

FlexTeam

BIT Studios’ FlexTeam offers adaptable teams tailored to your project’s evolving needs, ensuring you’re always equipped with the right talent at the right time. As projects scale up or down, this model adapts seamlessly, without compromising efficiency.

• Ensures resource flexibility, handling project highs and lows with ease.
• A cost-effective solution where you’re billed only for the resources you deploy.

Need an adaptive team structure? Discover how FlexTeam can redefine your project’s dynamics.

Project-Based

Our project-based model offers a structured, start-to-finish approach, focusing on delivering precise outcomes. From initiation to completion, every milestone is mapped out, ensuring clarity and direction.

• Clearly defined timelines and deliverables set from the outset.
• Perfectly suited for projects with well-delineated scopes and specific requirements.

Have a clear vision for your project? Unveil its potential with our project-based collaboration.

Time and Materials

Emphasizing flexibility, the time and materials approach bills you based solely on the time and resources consumed. This ensures you’re always in control, adjusting scope and scale as your project unfolds.

• Provides adaptability, adjusting to changing requirements even mid-project.
• Financial transparency with billing based on tangible work done.

Value a flexible, transparent billing model? Dive deep with our time and materials approach.

Dedicated Team

The dedicated team model centers around providing you with a specialized group of experts who are committed solely to your project’s success. Their undivided attention ensures deeper engagement and nuanced understanding.

• Ensures focused attention, promoting faster and more efficient progress.
• Boosts team cohesion, fostering a deep understanding of your project’s intricacies.

Craving focused, specialized expertise? Experience the power of BIT Studios’ dedicated team collaboration.

Learn more

Staff Augmentation

With BIT Studios’ staff augmentation model, you can seamlessly elevate your existing team’s capabilities. Whether you’re seeking specific expertise or scaling up temporarily, we’ve got you covered without the need for long-term commitments.

• Plugs skill gaps in your current team, promoting enhanced productivity.
• Quick onboarding ensures immediate value addition without a prolonged wait.

Looking to supercharge your existing team? Amplify your capabilities with our staff augmentation services.

Learn more

Quality Assurance

BIT Studios’ quality assurance approach is the embodiment of precision and reliability. Every application undergoes rigorous checks to ensure it meets the highest standards, delivering an impeccable user experience.

• Early identification of bugs and issues, ensuring cost and time savings.
• Consistent quality checks uphold an unparalleled user experience.

Committed to delivering flawless software? Elevate your applications with our top-tier QA experts.

BIT Studios Expert Approach to Application Support and Maintenance

We follow a comprehensive approach to application maintenance and support services, ensuring optimal performance and alignment with your business needs. However, this process may change based on your chosen methodology.

User Assessment

We engage with both new and existing users to gather comprehensive feedback, ensuring our software maintenance services align with user expectations.

Requirement Analysis

By understanding the unique business needs of our clients, we tailor our application maintenance services to offer solutions that drive tangible results.

Strategic Planning

With an emphasis on the future, our support team designs a roadmap for introducing new features that elevate the user experience.

Implementation

Our experts meticulously roll out software updates, ensuring seamless transitions and minimal disruptions.

Quality Testing

Every new feature undergoes rigorous testing to ensure it not only meets but exceeds the standards our users expect.

Feedback Integration

Continuous user feedback is our compass, guiding the iterative improvement of our software maintenance services.

Performance Monitoring

We proactively monitor application performance to pre-empt challenges and ensure optimal user experiences at all times.

Regular Updates

Keeping pace with evolving business needs, we periodically release updates, enhancing functionality and ensuring our software remains cutting-edge.

Support & Troubleshooting

Our dedicated support team is always on standby, ready to address any concerns and ensure the smooth operation of all applications.

Continuous Improvements

Our commitment to excellence sees us constantly refining our processes and seeking innovative ways to serve our users better.

Diverse Industries We Support

At BIT Studios, our application maintenance and support services cater to a diverse range of industries, ensuring optimized solutions for every sector.

Real Estate

Healthcare

Telecommunications

Manufacturing

Insurance

Business and Productivity

Distribution

Oil and Gas

Agriculture

E-Learning

Construction

Automotive